Shopping At Austads

I recently went shopping for a Sun Mountain Speed Cart, and as an experiment, decided to buy it from online retailer Austads, instead of my local Golfsmith.

Austads is a brick-and-mortar retailer with stores in South Dakota, Nebraska and Minnesota. The online store stocks every major brand of club and some of the minor ones, such as Tour Edge. They also have an in-house brand called Arsenal.

Their website is user friendly and quick loading. You can find your products through a keyword search, by searching for a particular brand, or by drilling down through the various category areas.

Austads offers a triple guarantee: Quality, Playability and Low Price. If the product is defective, they will replace or repair it. If a club is not satisfying, you can return it within 30 days of purchase less a 10% restocking fee. And they will match any price from any authorized dealer, or refund the difference within 15 days of purchase.

The Speed Cart’s price was as low as I had seen anywhere.—and as much as twenty dollars lower than I some retailers. I also paid a $15 shipping fee because the item was oversized. Normally, orders of more than $90 come with free shipping (there are some restrictions—including—inexplicably—all Ping products).

I ordered the Sun Mountain Speed Cart on a Sunday afternoon. The transaction went smoothly, and I quickly recieved an email confirming the purchase. I was told that I would get another as soon as the product shipped.

I got the second email on Tuesday, along with a tracking number and a link to the UPS tracking site. The package arrived on Thursday. It was in a huge box, and a couple of other smaller boxes were packed inside to hold the cart in place. It was in pristine condition and ready to play.

I’m completely satisfied iwth my shopping experience at Austads, and based on that experience would recommend them.