Customer Reviews:
 Best remote I've had, but not without flaws September 24, 2008
This is my first Harmony remote, so I don't know how it compares with its more expensive siblings, but this is hands down the best remote control I've had. The nice price drop I got ($50) is nice too. Nothing is perfect though, so here are some plusses and minuses.
+ This remote has a strong signal, I can use it at longer distances and sharper angles than my original remotes
+ The setup is very easy, anyone can do it in just a few minutes
+ The "activities" organization of the remote is great. Members of my family had a difficult time with other remotes that had the feature because they still required lots of button pushing, but were able to use this one easily right away
+ The remote is highly configurable from the computer incuding learning new functions and reassignig functions between just about any key you choose
- For some reason the remote wants to turn your TV to "tuner" input as the first step whenever it turns on your tv. It then sets the correct channel, but you're forced to listen to static for a few seconds every time. This is not configurable
- Not very ergonomic as you can see, this is compounded by somewhat awkward placement of the buttons.
- Some buttons, like the ring in the middle and the vol and channel buttons around it look great but feel a bit flimsy, an abvious aesthetics over functionality choice, but I am worried how long they will last.
After this remote wears out (hopefully not soon), I definitely plan to stay with the Harmony brand, maybe I'll check out the more expensive ergonomic models.
 Best piece of equipment I've bought in a long time. September 24, 2008
Really, if you have any TV in the house that has more than one piece of AV equipment attached to it, you should get yourself one of these. Once you get the thing set up, it really makes life easier. I'm able to replace 5 separate remotes with the Harmony--including a remote that controls lights. It doesn't get any better than that.
I ask, it does! September 21, 2008
I have two 550's and they are outstanding. They run both systems and one has some really old components and work like a charm. I had one item not where I wanted it, so I call Customer service and they set it up exactly as i wanted in a matter of minutes. Outstanding Logitech service. Take your time programing and be sure of your connections and it's money.
Royal Remote September 21, 2008
1 out of 1 found this review helpful
My wife bought me this for an annniversary present. I think it was to help her to turn all of the stuff on. I received it in about three or four days and I must say it was a perfect gift. We have a DVD/VCR, TIVO, Cable Box, Home Theater System and a 65" HDTV. I had some problems getting it programmed and called customer support. The guy assisted me on a Sunday until it was totally setup the way I wanted it. The CS was tops and now the remote is perfect. It controls most of the functions of the cable box and the only other remote I need is for the PS3. It is Blue Ray and this is IR. But I knew that before. I could not ask for anything more in a remote. Buy it you will love it.
 Loved it but after about a year... September 19, 2008
1 out of 3 found this review helpful
After about 1 year, the programmable button on the lower left of the display screen stopped working. Now I'm going to have to move the functions I've programmed for that button off to other buttons. I have remotes that are 10 years old and all of the buttons still work.
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