Customer Reviews:
 AWFUL phone support!!!!! Oh my GOD!!!!!!!!!! August 31, 2008
0 out of 3 found this review helpful
SO, here is my experience with this wireless Linksys router, not a very good one. To be fair, I was able to get through to a second support person who got me online. After using this wireless router I found that I could only connect in the very next room with the wireless portion. My house is about 2,900 square feet and I can only connect in the next room? The wireless aspect is useless to me. I then decided to buy a D-Link router, which I just opened up. I called the D-Link phone support and was caught in an endless automated phone loop. No matter what number I selected, it would not change options. SO, that router is going back-NO support then I'm not keeping it. Next, I decided to re-connect my old Linksys BEFSR41 router to just use my wired system. I called back to Linksys to get support on re-connecting my older equipment. I'm CURRENTLY on hold with the FOURTH technical support person. Mind you, their support is in the Philippines and is VOIP. The support folks seem to know their products but the communication is TERRIBLE. I give the support people credit because their english is very good and they are efficient. BUT, the VOIP connection is SOOOOO bad that you hear en echo of yourself. It's almost impossible to have a conversation with anyone using their phone system. HORRIBLE support - the service of American companies has diminished so much. I fear that it will only get worse, eventually having no support whatsoever. It's almost that bad now.
 best linksys wireless router to date August 30, 2008
1 out of 1 found this review helpful
This Linksys WRT54G2 Wireless-G Broadband Router is the best to date and I've used Linksys since I began using wireless routers. I recommended it to my friends. The set-up is easy enough for a child.
 Great Router, Bad Software August 30, 2008
This is a great router in itself and the look is unmatched(esepcially compared to the ones with the bunny ears), but the software that comes with it is something you can definitely do without. It was constantly interfering with my wireless connection through Windows and it would never stay working. So I finally had to uninstall the router software and that resolved the issue. I wasn't able to delete my Windows wireless connection because I was using a USB wireless router for my desktop so had to delete the software. It works great for my PS3 as well. I recommend this product.
Linksys router August 30, 2008
1 out of 1 found this review helpful
The first thing I liked about this router was the customer support that it provided. Because there was no set-up program for a Mac with the product, I called the support people and was walked through a manual set-up that worked immediately, with no clitches (later I found out that the Linksys website has a set-up software package that can be downloaded to accomplish the same thing.
Since then, the router has been performing very well. It provides the maximum amount of download and upload speed that our dsl modem and line will support. So I'm very happy.
Muy buen router para el precio August 30, 2008
1 out of 1 found this review helpful
El router es muy bueno para lo que cuesta pero no se si sea solo a mi...pero a veces se me pierde la conexion (cuando no hay equipos conectados al router...conecto inalambricamente una laptop, un wii y por cable a una pc) o a veces de repente usando solo la laptop inalambrica y debo desconectarlo, conectar por cable el modem a la laptop, luego cuando agarra conexion, cambio el cable para que ahora vaya del modem al router, del router a la laptop y prendo el router y cuando agarra conexion ya todo funcuona normal...
saludos!!
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