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 enlarge | Brand: Zune
Category: CE
List Price: $249.00
Buy New: $232.50
You Save: $16.50 (7%)
New (7) Used (2) from $232.50
Rating:  467 reviews
Sales Rank: 243
Color: Red
Media: Electronics
Display Size: 3.2
Shipping Weight (lbs): 0.8
Dimensions (in): 5.6 x 3.5 x 1.8
Warranty: 1 year warranty
MPN: HPA-00010
Model: HPA-00010
UPC: 882224692304
EAN: 0882224692304
ASIN: B00176AX6W
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: IN STOCK **BRAND NEW** Genuine Original Factory Clamshell Retail Plastic Package. Never Opened. SHIPS SAME DAY via USPS Mail. FREE Insurance. FREE USPS Delivery Confirmation Tracking Number. We Ship Daily. Thank You!
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| Customer Reviews:
 Waiting for it to blow up next! August 15, 2008
1 out of 5 found this review helpful
I have never owned an ipod, or mp3 player. I read some reviews and talked to a few people and decided on the Zune, by Microsoft. Boy was that ever a mistake!
I mainly decided on the Zune, because I did not want to be strapped to just using itunes. I also wanted something with massive storage space and the 80 gig Zune filled the need for me. My Zune worked great for two weeks and then all heck broke loose.
It stopped syncing my music from my hard drive and from the Zune website. Massive synce problems, I mean massive. Then it crashed on me twice, dumping my extensive collection of music both times. I could never get my entire collection back onto my Zune. I couldn't even get 1 song at a time to load.
The trouble shoot web pages did nothing for me and after reading the tech. support news forums I was amazed at the amount of problems that people were reporting. Especially right after buying their Zune. Can you say "class action law suit on the horizon?"
I called tech support and I don't think the guy even knew what a Zune was. It sounded like he was asking me questions from a set of que cards. No help at all from those bozos. He finally told me that I had to send it in for repair. I was like "Dude, I just got this thing 2 weeks ago. It shouldn't need any repair." I told him that if he thought it needed repairing, that I should just be given a new one. No dice, and no help from the Zunnies.
My last attempt at syncing music from the Zune site resulted in a total melt-down of my Zune. I got another synce error, so I disconnected the Zune from my PC. Right after I did this, the screen went blank. Finally after some button pushing, a messege came on the screen telling me that I had to re-load the firm ware. This was the third crash mind you. Automatically knowing what to do after a crash now, I went and tried to re-install the firmware. Only this time it wouldn't load. After 3 or 4 unsuccessful attempts at trying to re-load the firm ware I finally gave up and now I'm stuck with a $240.00 black brick that doesn't do anything.
Whatever you do, don't buy a Zune. Get anything but one of these. Now, if you'll excuse me, I'm going to go get my money back and buy myself an ipod. The only thing else that could happen with my Zune, is that it could blow up in my face. I've got it secured in a cooler with dry ice. Zune = BAD!
 Spectacular product August 15, 2008
1 out of 2 found this review helpful
Let me just say that the Zune is a wonderful product for clumsy oafs. About a month ago I dropped my Zune 80 on the bathroom floor while it was booting up, and it locked up permanently. Nothing I did would get it to work again. I figured that was it, I was out 250 bucks. It was still under the manufacturer's warranty, but that warranty specifically states that accidents are not covered, and dropping the device on the bathroom floor sure seemed like an accident to me. But, I finally decided to request a repair anyway, figuring I had nothing to lose. Within a few days I had a replacement Zune. Boom, simple as that. Now THAT'S customer service. Somehow, I have a feeling that Apple wouldn't be so likely to replace an iPod that was similarly damaged.
Brilliant August 12, 2008
0 out of 1 found this review helpful
ipods reign of terror is over.
Pros: This thing is the definition of user friendly and the way it remembers where you where looking at your lists last is incredibly convenient.
Cons: Some people say the Zune software is a hassle. I say, "Those who are resistant to change are destined to parish."
Its different, but hey, change is good. Get over it.
Other thoughts:
I had D/L'd my operating system (XP) from a torrent and it worked fine for about a year. Then I got my Zune and it wouldn't let me install the Zune software. I almost cried. It's like Microsoft beat me once again. So I bought the software and upgraded to vista. Everything works great now and I don't have to worry about Microsoft shutting me down for using a "shared" OS.
In conclusion, this is a BAMF device and I would suggest it for anyone.
Love and peace.
Great Product, few drawbacks August 10, 2008
0 out of 1 found this review helpful
I bought this for my husband for his birthday. He likes it, it is more updated than the one I got last year. It has a touch-sensitive button option, which makes scrolling easier. This version is slimmer and has a slightly bigger screen-which is a color screen. The biggest drawback is the specific Zune program used to add songs. It was complicated to figure out how to use the one program for two Zunes. We had to rename the "composer" with our names so we could seperate my songs from his. Once we got over the big initial hurdle, it hasn't been too bad. And the 80GB will last a while.
No Sorting Via Folders & Lousy Customer Support Stay Away from Zune August 9, 2008
2 out of 10 found this review helpful
I think sorting your collection of songs into folders is one the most important things to be able to do to organize your collection for easy access - especially when you have a few thousand songs. this is how I would assume one would organize it on their computer anyway.
Believe it or not with the Zune you cannot do that. You cannot sort your music and access it on the Zune device through folders.
For example I have in my music playlist music that is sorted by artist, like I know many of you have. Therefore, if you want to play music from Led Zeppelin you cannot access it on the Zune device through a folder called Led Zeppelin. You have to find the individual songs that you want.
Also, you cannot move folders from your computer on to the Zune. you must do it by individual song. it's either sync it all or move each individual song.
These things to me are pathetic and is enough of a downside to return the device, which is exactly what I will be doing.
Lastly, I also found out that my Zune was not even installed with the latest updates which was 2.5 (not 2.3) - so nothing was syncing and I never would have known it because the manual that comes with your Zune stinks. I needed to call the Philippines to to know that.
And dealing with customer support in the Philippines is horrible. Unless of course you have an hour and 15 minutes to waste!
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