Golf and the Art of Customer Service | 
 enlarge | Authors: Michael Reiss, Robert Reiss
Publisher: Bear/Reissource Books
Category: Book
List Price: $16.95
Buy New: $9.77
You Save: $7.18 (42%)
New (13) Used (4) from $8.30
Rating:  8 reviews
Sales Rank: 1310797
Media: Paperback
Number Of Items: 1
Pages: 96
Shipping Weight (lbs): 0.2
Dimensions (in): 6.7 x 4.6 x 0.4
ISBN: 0977900193
Dewey Decimal Number: 658
EAN: 9780977900190
ASIN: 0977900193
Publication Date: May 1, 2006
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: Brand New Book! Delivered direct from our US warehouse in 3-6 days (Expedited) or 10-14 days (Standard). Expedited shipping recommended for speedy delivery. Over 1 million satisfied customers.
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| Editorial Reviews:
Product Description
Golf and the Art of Customer Service shows how basic lessons in the game of golf can enhance your career and relationships in the game of life-whether or not you golf!
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| Customer Reviews: Read 3 more reviews...
"A true inspiration" April 18, 2007
This book is a must read for anyone in any profession. I couldn't put the book down and I don't even play golf. The Reiss Brothers make an awesome analogy by showing how the game of golf relates to learning new strategies for building networks and improving communications, not only in one's professional life but personal life as well. The book is honest, insightful and enjoyable to read. It gets down to the basic psychology for a successful business. Jennifer Amlen, LCSW
Great Book April 11, 2007
I just started golfing and i love this book! It was easy to read and I think it will be helpful in every aspect of my life for a long time to come!
Sam Leibowitz
Not Just for Golfers November 25, 2006
I am not a golfer, so I was a tough sell on this book. But its content transcends golf as a sport or even as an ideal. The strategies, insights and ideas are practical, usable, honest, and not limited to any industry. Really good stuff.
A Great Read! November 18, 2006
The book gives you a terrific prespective on the value of customer service and understanding the potential sales leverage in a positive feedback loop. You don't have to be a golfer to like this book!
Can't wait to apply the principles! November 16, 2006
This is a book that has simplified the complex ideas of best business practices. By breaking down the parallel principles of golf, The Reiss brothers have given us digestible thoughts and actions we can apply every day in almost any line of work. I will suggest all my colleagues read this and encourage all staff members to do the same.
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