"At last! A textbook on organizational behavior written for students of public administration and nonprofit management. The authors provide a comprehensive presentation of the major topics in organizational behavior from the perspective of life in public organizations. It is filled with useful learning instruments, exercises, cases, and realistic public sector examples that will provide students with a profound understanding of their own behavior and the behavior of others. This will surely enhance their careers in the public service."
-Dr. Jay D. White, University of Nebraska at Omaha
"This book is a valuable addition to the literature on public administration and management. It will serve as an excellent text for both current and aspiring public servants. It provides a creative interweaving of the theoretical and practical dimensions of public sector organizational behaviour. Especially notable is the combination of succinct summaries of theoretical material with cases, simulations and other techniques that will make organizational behaviour come alive in the classroom."
-Kenneth Kernaghan, Brock University,
Editor - International Review of Administrative Sciences,
Co-author - Public Administration in Canada
"This is the organization behavior textbook that public sector employers wish we would use in our MPA classes! Focusing on getting students to reflect on their current skill levels, it helps them build competency by combining a splendidly clear presentation of the best contemporary theory with a variety of engaging self-tests and activities. Students will enjoy this text because every chapter helps them build skills they can use right away. Professors will value it because they'll never again be asked, ‘What's the point of reading this?’"
-Linda deLeon, University of Colorado at Denver
"Managing Human Behavior in Public and Nonprofit Organizations is an intellectually superior and illuminating contribution to current literature on effective public management. Students, middle managers, and chief executive officers will all find its accumulated knowledge and practical suggestions both stimulating and beneficial."
-Naomi B. Lynn, Chancellor Emeritus University of Illinois at Springfield
Managing Human Behavior in Public and Nonprofit Organizations is the first core textbook specifically written for the management and organizational behavior course taught in undergraduate and graduate programs in public administration, particularly in Masters in Public Administration (MPA) programs. Designed to help students develop the skills and understanding they need in order to become effective and responsible public managers, the book covers all of the essential topics in management and organizational behavior from the perspective of public and non-profit management. It focuses on the importance of understanding the behavior, motivations, and actions of individuals in the public service and the distinctiveness of management and leadership in public organizations. Action-oriented, the book is filled with cases, self-assessment exercises, simulations, and evaluative instruments.
